深圳蛇口至香港机场航线
订票及乘船须知
Ticketing and Boarding Information for Shenzhen Shekou – Hong Kong International Airport Route
一、订票须知
I. Ticket Booking Information
（一）适用范围
(1) Applicable Passengers
1.仅适用于已预订从香港国际机场出发的飞机航班、且所选乘航班主承运航空公司已加入深圳蛇口国际邮轮母港海天联运服务、需跨境接驳服务的旅客。不适用于需入境前往香港市区或香港机场非禁区区域的旅客。
Only applicable to passengers who have booked a confirmed flight departing from Hong Kong International Airport, whose operating airline participates in the SkyPier Sea-Air intermodal Through Service provided by Shenzhen Shekou International Cruise Homeport, and who require cross-border transfer services.
This service is not applicable to passengers who need to complete Hong Kong immigration clearance for entry into downtown Hong Kong or the non-airside zones of Hong Kong International Airport.
Please refer to the list 详见深圳蛇口国际邮轮母港海天联运航空公司列表
2.仅适用于经香港机场过境前往第三国（地区）的旅客，不适用目的地为中国内地的旅客。
This service is only applicable to passengers transiting through Hong Kong International Airport to a third country or region. This service is not applicable to passengers whose final destination is Mainland China.
3.不适用持候补机票的旅客、根据航空公司要求需申请无人陪伴服务的儿童、担架旅客。孕妇及行动不便的旅客须提前向航空公司申请并持航司认可的证明文件。
This service is not applicable to passengers holding standby tickets, unaccompanied minors requiring airline-arranged services, or stretcher passengers.
Pregnant passengers and passengers with reduced mobility must apply to the airline in advance and provide relevant documents approved by the airline.
4.根据相关规定，如需在中国台北、高雄、台中转机前往第三国家/地区的大陆居民仅能由“重庆、南昌、昆明”三个城市机场经中国台北桃园机场进行转机。
According to relevant regulations, Mainland Chinese residents travelling to a third country or region via Chinese Taiwan may only transit through Chinese Taipei Taoyuan International Airport from the airports of Chongqing, Nanchang, or Kunming.
（二）订票条件
(2) Ticket Booking Requirements
1、旅客须持从香港国际机场出发、已确认飞机航班、且机票票面日期为船票票面日期的当日，或至翌日凌晨03:00前的有效机票。
Passengers must hold a confirmed air ticket for flights departing from Hong Kong International Airport. The flight date printed on the air ticket must be the same as the date of the ferry ticket or prior to 03:00 the following day.
2.旅客预订船票，必须正确填写实际出行的飞机航班号码以及个人信息。
Passengers must provide the correct flight number and personal information when booking the ferry tickets.
3.旅客须预留足够的中转时间以满足接驳需要。最少中转时间为旅客所选择的船班抵达香港机场海天中转大楼的时间至机票票面时间，最少中转时间的要求是：
Passengers must allow sufficient transfer time for the connection. The minimum transfer time is calculated from the scheduled arrival time of the ferry at SkyPier Terminal to the departure time printed on the air ticket.
The minimum transfer time requirements are as follows:
（1）预订已开通预办值机服务的航空公司飞机航班，且已在港口完成值机、值船手续办理的，跨境接驳中转时间需满足80分钟（注意个别航空公司仍需满足110分钟）。
(1) For passengers flying with airlines that offer Pre-Check-in Service and who have completed flight check-in and Ferry Check-in procedures at the Homeport, a minimum transfer time of 80 minutes is required.Certain airlines still require a minimum transfer time of 110 minutes.
（2）预订已开通预办值机服务的航空公司飞机航班，但未在港口完成值机手续办理的，以及预订未开通预办值机服务的航空公司飞机航班的，跨境接驳中转时间需满足110分钟（注意个别航空公司仍需满足120分钟）。
(2) For passengers travelling on airlines providing Pre-Check-in Service but who have not completed flight check-in at the Homeport, or passengers travelling on airlines without Pre-Check-in Service, a minimum transfer time of 110 minutes is required.Certain airlines may require a minimum transfer time of 120 minutes.
以上最少中转时间的要求，详见香港机场预办值机服务
The minimum transfer time requirements，Please refer toList of Airlines Providing Pre-Check-in Services .
4.预订已开通过夜航班服务的航空公司飞机航班，旅客抵达香港国际机场海天中转大楼后可接驳机票票面时间在24小时内的飞机航班。（仅限部分开通过夜航班服务的航空公司）。
For passengers travelling on airlines providing Overnight flight Service, Passengers can transfer to flights with a scheduled flight departure time of less than 24 hours after arriving at the SkyPier Terminal at Hong Kong International Airport .
Please refer to详见香港机场航线过夜航班服务
5.如旅客所预订飞机航班为共享航班，旅客应核对所预订航班的主承运航空公司是否有参与海天联运服务，预订船票时须正确填写主承运航司航班号。如所预订共享航班的主承运航空公司不在海天联运航空公司列表中，则不可预订香港机场航线船票。
If the booked flight is a codeshare flight, passengers must confirm whether the operating airline participates in the SkyPier Sea-Air intermodal Through Service.
When booking the ferry ticket, passengers must provide the flight number of the operating airline.
If the operating airline of the codeshare flight is not included in the list of participating airlines, passengers cannot book the ferry tickets for routes to Hong Kong International Airport route .
6.旅客须确认持有符合目的地国家要求的旅行证件及相关入境证明材料，包括但不限于护照、目的地及中转地所需签证、回程或续程机票、其他证明文件等，符合目的地入境要求。
Passengers must ensure that they hold valid travel documents and entry documents required by the destination country or region, including but not limited to passports, required visas for the destination and transit locations, return or onward tickets, and other supporting documents.
Passengers are responsible for ensuring compliance with the entry requirements of their destination.
7.部分国籍旅客经香港国际机场中转航班，需提前获得香港入境处颁发香港中转签证。
Passengers of certain nationalities transiting through Hong Kong International Airport may be required to obtain in advance a Hong Kong transit visa issued by the Hong Kong Immigration Department in advance.
Please refer to 详情请点击此处查阅相关条例
8.如旅客因不符合以上任一要求或因其他个人原因在香港国际机场无法出发，将按相关规定原路退回始发地。旅客需自行承担返回内地船票费用及相关其他费用。
If passengers are unable to depart from Hong Kong International Airport due to failure to meet any of the above requirements or other personal reasons, they will be returned to the original departure location according to relevant regulations.
Passengers shall bear the cost of the return ferry ticket to Mainland China and any other related expenses.
（三）订票时间
(3) Ticket Booking Period
香港机场航线船票预售期为90天，距离船票票面时间45分钟前停止售票。
Ferry tickets for the Hong Kong International Airport route are available for pre-sale up to 90 days in advance.
Ticket sales close 45 minutes before the scheduled departure time printed on the ferry ticket.
二、乘船须知
II. Boarding Information
（一）手续办理：
(1) Check-in Procedures
1.建议旅客距离船票票面时间60分钟前至深圳蛇口国际邮轮母港二楼香港机场值机处办理值机或值船手续。值机柜台的服务时间为06:00-21:15。
Passengers are recommended to arrive at the Hong Kong International Airport Check-in Area on Level 2 of Shenzhen Shekou International Cruise Homeport at least 60 minutes before the departure time printed on the ferry ticket to complete flight check-in or Ferry Check-in procedures.
The business hours of the check-in counter are: 06:00–21:15.
2.距离船班计划离港时间30分钟前将停止办理值机、值船手续及行李托运服务，距离船班计划离港时间15分钟前将停止检票。
Flight check-in, Ferry Check-in and baggage check-in services will close 30 minutes before the scheduled ferry departure time.
Boarding pass inspection will close 15 minutes before departure.
3.如旅客未在以上规定时间前完成值机、值船手续办理，可能导致因跨境接驳时间不足而耽误行程。因此而造成的一切损失由旅客本人承担。
Passengers who fail to complete check-in procedures within the required time may miss their connection due to insufficient transfer time.
Passengers shall be responsible for any resulting loss or expenses.
（二）行李托运
(2) Baggage Check-in
1.持普通舱船票旅客每位旅客可免费托运1件行李，重量不超过30公斤，尺寸不超过158厘米（长+宽+高）。持头等舱船票旅客每位旅客可免费托运2件行李，每件行李重量不超过30公斤，尺寸不超过158厘米（长+宽+高）。
Passengers holding Economy Class ferry tickets are entitled to check in one piece of baggage free of charge. Each piece of baggage must not exceed 30 kg in weight and 158 cm in total dimensions (length + width + height).
Passengers holding First Class ferry tickets are entitled to check in two pieces of baggage free of charge. Each piece of baggage must not exceed 30 kg in weight and 158 cm in total dimensions (length + width + height).
2.超过免费托运行李限额的每件收取人民币30元。如单件行李重量超过30公斤低于32公斤；或低于30公斤但尺寸超过158厘米（长+宽+高）的，每件加收人民币30元。
Baggage exceeding the free baggage allowance will be charged at RMB 30 per piece.
An additional charge of RMB 30 per piece applies if:
· the weight of a single piece exceeds 30 kg but is less than 32 kg; or
· the weight is within 30 kg but the total dimensions exceed 158 cm (length + width + height).
3.香港机场航线行李超限收费属高速客轮行李托运费用，不包含航空公司所收飞机托运行李超重费用。
Charges for excess baggage on the Hong Kong International Airport route apply only to high-speed ferry baggage services and do not include any excess baggage fees charged by airlines.
4.请严格按照机票托运行李限额及航司要求打包行李，以免耽误行程。除国泰航空可以在深圳蛇口国际邮轮母港收取飞机超额行李托运费以外，其他航司暂不能在港口收费。如行李超重、超件、超大，需至香港国际机场海天中转大楼航司值机柜台办理付费。
Passengers must pack their baggage in accordance with the baggage allowance and requirements of the airline to avoid delays.
Except for Cathay Pacific, which can collect excess airline baggage charges at Shenzhen Shekou International Cruise Homeport, other airlines currently cannot process such payments at the Homeport. Passengers with overweight, excess or oversized baggage must proceed to the airline check-in counter at SkyPier Terminal at Hong Kong International Airport to complete payment procedures.
（三）健康申报
(3) Health Declaration
自2023年11月1日零时起，出入境人员免于填报《中华人民共和国出/入境健康申明卡》，但有发热、咳嗽、呼吸困难、呕吐、腹泻、皮疹、不明原因皮下出血等传染病症状，或已经诊断患有传染性疾病的出入境人员须主动向海关进行健康申报，并配合海关做好体温检测、流行病学调查、医学排查、采样检测等卫生检疫工作。
From 00:00 on November 1, 2023, passengers entering or leaving China are no longer required to complete the Health Declaration Card for Entry and Exit.
However, passengers who have symptoms of infectious diseases, including fever, cough, difficulty breathing, vomiting, diarrhoea, rash, unexplained subcutaneous bleeding, or those who have been diagnosed with an infectious disease, must proactively declare their health status to Customs and cooperate with health quarantine procedures, including temperature checks, epidemiological investigations, medical examinations and sampling tests.
（四）离境退税
(4) APDT Refund
凡年满12岁或以上的乘客乘搭飞机离港，须支付香港飞机乘客离境税。于2025年10月1日之前购买的机票，离境税为每名乘客120港元；于当日或之后购买的机票，则每名乘客为200港元。符合指定豁免条件的乘客可在离境后的28天内申请退款。申请网址：https://www.apdtrefund.hk/sc/
Hong Kong’s Air Passenger Departure Tax (APDT) applies to passengers aged 12 and above who depart the city by air. The rate is HK$120 per passenger for air tickets purchased before 1 October 2025, and HK$200 for air tickets purchased on or after this date. Those who meet specific exemption criteria may apply for a refund within 28 days from the departure day.
Application Website:https://www.apdtrefund.hk
请点击查看流程图，以了解转乘航班的所需步骤。
Please refer to the process flowchart for the required procedures for flight transfer.
